The instructions below will work only for on-prem instances that the Glean Crawler running on GCP can access. Please reach out to Glean Support for any network configuration required.
In case there are multiple domains in your Jira instance, enter all the URLs except the base URL in the Additional domains field. For multiple URLs use commas and no spaces to separate the URLs.
Enter the product access group(s). This should be the group(s) containing all Jira users. Often, this is jira-software-users. For multiple groups use commas and no spaces to separate the group names.
Enter the service account details created earlier into Glean.
Enter the number of API calls per second supported by your Jira instance.
As the service account is a part of the jira-adminstrators product access group, we will automatically set up the webhook and configure the Glean plugin after installation.