Issue:
This error occurs when there’s a problem validating the Product Access Group (PAG) configuration. The specific issue can be one of the following:- Multiple product access group IDs were provided (only one is allowed)
- The product access group ID format is invalid (must be a valid UUID)
- Unable to fetch users from the specified product access group (may indicate the group doesn’t exist or there are insufficient permissions)
- The product access group exists but contains no users
Resolution:
- Verify that you’ve provided only one product access group ID in the configuration
- Ensure the product access group ID is a valid UUID format
- Confirm that the specified Microsoft Entra ID (Azure AD) group exists in your tenant
- Verify that the group contains at least one user
- Ensure the configured application has the necessary Microsoft Graph API permissions to read group membership