Answers
Answer Boards
Create and manage departmental Answer collections with centralized permission controls
DEPRECATED: Answer Boards are no longer available as a feature. We recommend using Collections to manage answers instead.
Overview
Answer Boards provide a new way to organize and manage your organization’s knowledge base. This feature allows you to:- Group multiple Answers by department and teams
- Control admin and editor permissions at the board level
- View Answers in an intuitive grid layout
- Filter boards by department
Answer Board Features
Grid View Dashboard
Users can create boards to group multiple Answers together. The dashboard displays boards in a grid view format, making it easy to browse and manage Answer collections.
Permission Management
Answer Boards introduce board-level permission controls that streamline access management:- Set specific departments as editors
- Define audience access at the board level
- Permissions automatically cascade to all Answers within the board
Board permission settings interface showing department controls
When you set permissions at the board level, all Answers contained within that board will inherit those same permissions. This makes it easier to manage access controls for entire collections of related content.
Getting Started
1
Create a Board
Start by creating a new board to organize your Answers. Give it a descriptive name that reflects its purpose or department.
2
Set Permissions
Configure who can edit and view the board’s content by setting department-level permissions.
3
Add Answers
Begin adding relevant Answers to your board. These will automatically inherit the board’s permission settings.
4
Organize and Filter
Use the grid view to organize your Answers and department filters to find specific content.