The Agent Insights tab in Glean’s Insights dashboard helps you track how widely agents are being adopted and how they’re used across your organization. This view helps admins and team leads understand usage patterns, identify power users, and guide adoption efforts. The Agent Insights tab is designed to answer three key questions:
  1. How widely are agents being adopted?
  2. Which agents are used the most?
  3. Who are the most engaged users?

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Adoption Metrics

At the top of the page, you’ll find a set of key metrics that provide a quick snapshot of active users. These metrics can help you understand how widely agents are being adopted. Adoption Metrics
  • Monthly Active Agent Users: The number of unique users who ran at least one agent in the past month as of yesterday.
  • Weekly Active Agent Users: The number of unique users who ran at least one agent in the past week as of yesterday.
  • Shared Agents: The total number of agents that have been shared with at least 1 person in your organization, excluding the agent creator, as of yesterday.
These cards show cumulative data and are not affected by the time period you select.
The following charts help you analyze engagement over time: Active Agent Users Active Agent Users
A line chart showing the number of daily, weekly, and monthly active users within the selected time period. Agent Runs Agent Runs
A bar and line chart showing how often agents are executed. This includes both daily run volume and cumulative run totals.

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Usage by Department

Usage by Department This section breaks down agent usage by team and includes the following metrics:
  • Adoption Rate: The percentage of monthly active Glean users in a department who ran at least one agent.
  • Users: The total number of unique users in a department who ran agents.
  • Runs: The total number of agent runs triggered by users in that department.
  • Top Agent: The most widely used agent in that department during the selected time period.

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Top Agents

This section surfaces the most frequently used agents across the company. For each agent, you can see:
  • The name of the agent.
  • The number of unique users who have used it.
  • The total number of times it was run.
Use this view to identify the agents with the most impact across teams.

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Top Agent users

This section highlights the most engaged agent users within your organization. For each user, you can see:
  • Their name.
  • Their department.
  • Total number of agent runs they triggered.
  • Number of different agents they have used.
  • Their average runs per day.
  • Number of agents they have created.
This section is useful for identifying power users and agent-building champions in your organization.

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Access the Agent Insights dashboard

Prerequisites

  • You must be an admin or be granted the insights moderator role to access the Agent Insights dashboard
Navigate to Insights → Agents tab.