Featured agents allow Admins and Agent Moderators to curate a single “Featured” category in the Agent Library, promoting high‑impact agents for quick discovery. The Featured section also appears in the chat for users who have access to at least one featured agent.
Changes respect existing permissions; featuring an agent never grants new access.

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What users see

End users see a Featured section in the Agent Library and in chat, but only if they already have access to at least one agent that’s been featured. Featuring does not override an agent’s sharing/permissions. If no eligible agents are featured for a user, the section won’t appear. Admins and Agent Moderators can create and maintain the Featured category from the Agent Library, including adding and reordering agents. These roles are managed in the Admin Console under agent access and roles.

Prerequisites

  • You must be an Admin or Agent Moderator.
  1. Create and manage the Featured category: Go to the Agent Library. You’ll see controls to create/manage the Featured category and add agents to it.
  2. Add eligible agents. Reorder your featured agents by dragging and dropping to control display order.
  3. Save your changes. Allow up to ~15 minutes for updates to propagate to end users due to client caching.
Changes to Featured agents (e.g., adding/removing or reordering agents) can take up to ~15 minutes to appear for users due to client‑side caching.

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Tips

  • Pin your most broadly useful agents (e.g., onboarding, daily workflows) to maximize visibility.
  • Keep the list concise and periodically review usage to ensure the most helpful agents are featured.