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Claude Desktop (Teams/Enterprise)

This guide is for administrators to configure Anthropic's Claude Desktop (with Teams/Enterprise plans) to connect to your company's Glean MCP server.

Prerequisites​

  • Glean OAuth authorization server enabled (Admin Console → Users & permissions → Third-party access (OAuth))
  • MCP server enabled (Admin Console → Platform → Glean MCP servers)
  • Firewall configured to allow connections from Anthropic to your Glean instance (see Anthropic's IP addresses documentation)

Add Glean MCP Server to Claude Desktop​

1

Open your Anthropic admin console

Navigate to the place where you manage Claude Desktop integrations for your organization.

Claude Admin Console
2

Add remote MCP server URL

Provide your Glean MCP server remote URL from your instance.

Add Remote MCP Server
3

Authenticate with Glean OAuth

Complete the sign-in flow.

OAuth Consent
4

Validate tools

Run a quick search to confirm connectivity and verify the available tools.

Claude Desktop MCP Constraints​

  • Admin-managed install: Configuration is performed at the organization level in the Anthropic admin console
  • HTTP transport: Supports remote MCP servers over HTTP
  • Tools: Full support for search, chat, and read_document
  • Authentication: OAuth 2.1 via Glean's authorization server

Troubleshooting​

Connection Issues​

If users report connection failures:

  1. Verify the MCP server URL is correct
  2. Ensure OAuth authentication completed successfully
  3. Check that users have active Glean accounts with appropriate permissions

Tool Availability​

If tools aren't appearing in Claude Desktop:

  1. Confirm the server is enabled in Admin Console
  2. Verify tools are enabled on the specific server configuration
  3. Have users restart Claude Desktop to refresh the connection
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