Claude Desktop (Teams/Enterprise)

This guide is for administrators to configure Anthropic's Claude Desktop (with Teams/Enterprise plans) to connect to your company's Glean MCP server.

Prerequisites

• Glean OAuth authorization server enabled (Admin console → Users & permissions → Third-party access (OAuth))
• MCP server enabled (Admin console → Platform → Glean MCP servers)
• Firewall configured to allow connections from Anthropic to your Glean instance (see Anthropic's IP addresses documentation)

Add Glean MCP Server to Claude Desktop

1

Open your Anthropic admin console

Navigate to the place where you manage Claude Desktop integrations for your organization.

2

Add remote MCP server URL

Provide your Glean MCP server remote URL from your instance.

3

Authenticate with Glean OAuth

Complete the sign-in flow.

4

Validate tools

Run a quick search to confirm connectivity and verify the available tools.

Claude Desktop MCP Constraints

• Admin-managed install: Configuration is performed at the organization level in the Anthropic admin console
• HTTP transport: Supports remote MCP servers over HTTP
• Tools: Full support for search, chat, and read_document
• Authentication: OAuth 2.1 via Glean's authorization server

Troubleshooting

Connection Issues

If users report connection failures:

1. Verify the MCP server URL is correct
2. Ensure OAuth authentication completed successfully
3. Check that users have active Glean accounts with appropriate permissions

Tool Availability

If tools aren't appearing in Claude Desktop:

1. Confirm the server is enabled in Admin console
2. Verify tools are enabled on the specific server configuration
3. Have users restart Claude Desktop to refresh the connection

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• For generic auth/network issues, see Troubleshooting MCP Connectivity

See also

• End-user configuration - How individual users self-configure their own connection to Glean MCP server