Chat History
By default, all conversations between your users and Glean Assistant are saved so that they can be referred back to by the user later.
This includes interactions with both Company Knowledge and Public Knowledge modes. When enabled, Chat History is automatically maintained for 30 days by default. After this period, older chat data is purged by Glean automatically.
Enable/Disable Chat History
To enable or disable Chat History for your organization, navigate to Admin Console > Platform > Assistant > Settings, then expand the Chat History section.
Toggle the setting ON or OFF as desired, then click Save.
Deleting Chat History
Users can delete their own chat history from within the Glean Chat interface.
Open Glean Chat
Navigate to Chat > New Chat
Open Settings Menu
Click the icon in the top-right corner of the page
Select Delete Chat History
Select the Delete Chat History option from the menu
Confirm Deletion
When prompted, click Delete to confirm the deletion
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