By default, all conversations between your users and Glean Assistant are saved so that they can be referred back to by the user later. This includes interactions with both Company Knowledge and Public Knowledge modes. When enabled, Chat History is automatically maintained for 30 days by default. After this period, older chat data is purged by Glean automatically.

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Enable/Disable Chat History

To enable or disable Chat History for your organization, navigate to  Admin Console > Platform > Assistant > Settings, then expand the Chat History section. Toggle the setting ON or OFF as desired, then click Save.

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Deleting Chat History

Users can delete their own chat history from within the Glean Chat interface.
1

Open Glean Chat

Navigate to  Chat > New Chat
2

Open Settings Menu

Click the icon in the top-right corner of the page
3

Select Delete Chat History

Select the Delete Chat History option from the menu
Delete Chat History Menu
4

Confirm Deletion

When prompted, click Delete to confirm the deletion
Delete Chat History Confirmation