Skip to main content

​
Overview

Engineering teams use Glean’s MCP server in their IDEs to access enterprise context without leaving their development environment. These examples come from validated, production use cases.

​
Prerequisites

Recommended connectors:
  • GitHub (or GitLab, Bitbucket)
  • Jira (or Linear, Asana)
  • Slack
  • Confluence (or Notion)
  • Google Drive (for design docs and RFCs)
Supported MCP hosts:
  • Cursor
  • VS Code with extensions
  • Claude Desktop
  • Windsurf
  • Claude Code

​
Use Cases

​
1. Stack Trace Debugging

When you encounter an error, Glean can find similar past issues, known fixes, and relevant experts. 
Here's a build failure log from our CI pipeline. Use Glean to identify
the file and line causing the issue, search for similar failures in the last
30 days, and find what fix was used last time. Draft a PR with the solution
and suggest who to ask if this doesn't work.

Check Glean if anyone else has run into this error: [paste error]

I'm getting this stack trace. Use Glean to find the likely source files,
similar errors in Slack or Jira, and relevant documentation.
What it does:
  • Parses the stack trace to identify key error messages
  • Searches Slack, Jira, and GitHub for similar errors
  • Finds documentation about error handling
  • Suggests the right expert or Slack channel if confidence is low
Real user flow: Highlight a terminal error → Ask your IDE assistant to check Glean → Get context without leaving your editor.

​
2. Understanding Code History

Find out why code was written a certain way by tracing through PRs, design docs, and Slack discussions. 
Why was the file `code_oqagen.py` created? What's the rationale behind
having a separate code oqagen file instead of adding it to the existing
oqagen pipeline? Use Glean to find the PR, design discussions, and any Slack
conversations about this decision.

Use Glean to explain why this authentication method was chosen over
alternatives. Look for RFCs, PR discussions, and Slack threads.

Why was X done instead of Y in this module? Find the historical context.
What it does:
  • Searches GitHub for the original PR and review comments
  • Finds related design docs or RFCs
  • Locates Slack discussions that influenced the decision
  • Synthesizes the “why” behind implementation choices

​
3. CI/CD Pipeline Failures

Explain pipeline failures by correlating logs with recent code changes, known flakes, and similar incidents. 
Explain this CI failure: [link or log snippet]
Use Glean to:
1. Cluster similar failures in the last 14 days
2. Point to the culprit PR range
3. Propose the fastest minimal fix
4. Include the likelihood this is a flaky test vs a real issue

This pipeline failed. Search Glean for past incidents that looked like this and
show me the one-liner that fixed it.

Use Glean to find recent code changes that might have caused this build
failure, and check if there are open bugs about it.
What it does:
  • Correlates failure logs with recent commits
  • Searches for similar failures and their resolutions
  • Identifies known flaky tests
  • Recommends retry vs fix strategy

​
4. PR Review and Documentation

Generate PR descriptions that link to relevant context, and perform code reviews based on your team’s standards. 
Generate a PR description for my current changes. Use Glean to:
1. Link relevant Jira tickets and RFC sections
2. Check our code review guidelines
3. Flag any security or performance concerns based on past reviews
4. Suggest reviewers based on code ownership

Review this PR using Glean to reference our style guide, security best
practices, and architectural design docs. Flag deviations.

Use Glean to find the code owners for these files and suggest who should
review this PR.
What it does:
  • Generates comprehensive PR descriptions with context
  • Links to related tickets, RFCs, and discussions
  • Checks code against documented standards
  • Suggests appropriate reviewers

​
5. Codebase Onboarding

Speed up understanding of unfamiliar code by pulling together docs, architectural context, and ownership info. 
I'm new to the Search Serving service. Use Glean to:
1. Explain the service architecture
2. Show me how to run the test suite locally
3. Describe our release process
4. Tell me who reviews changes in this area

Help me get started writing a new connector. Use Glean to find relevant code
examples, design patterns, and developer guides.

I need to modify the payment processing flow. Use Glean to find the design doc,
recent changes, and who owns this code.
What it does:
  • Finds onboarding documentation and developer guides
  • Locates architecture diagrams and RFCs
  • Identifies code owners and subject matter experts
  • Surfaces recent changes and active work

​
6. Jira Bug Triage

Quickly understand bugs by pulling together ticket details, Slack escalations, and similar past issues. 
Can you help debug and resolve Jira ticket EN-12345? Use Glean to:
1. Find the ticket details and any linked Slack threads
2. Search for similar resolved bugs
3. Identify the likely root cause based on recent changes
4. Propose a fix or suggest who to escalate to

Given this Jira ticket and the linked Slack escalation, use Glean to summarize
repro steps, suspected cause, prior related bugs, and next steps.

Search Glean for all tickets and Slack messages about this error code in the
last 90 days. What's the pattern?
What it does:
  • Retrieves full ticket context including comments
  • Links related Slack discussions and escalations
  • Finds duplicate or similar issues
  • Suggests owners and next steps

​
7. Write Code Aligned with Style

Ensure new code follows team conventions by checking style guides before generating suggestions. 
Before suggesting this code change, use Glean to find our style guide for
[language] and make sure the suggestion follows our conventions.

Use Glean to search for similar implementations in our codebase and generate
code that matches our patterns.

Check our code review guidelines in Glean and verify this change follows our
standards for error handling and logging.
What it does:
  • Searches for documented style guides
  • Reviews past code review feedback
  • Ensures consistency with team conventions

​
8. RFC to Implementation Drift

Compare design documents to actual implementation to find what changed and what needs updating. 
Find the RFC for "Hosted MCP Server" in Glean and compare the approved design
sections on URL schemes and authentication to our current implementation.
Summarize the deltas and propose updates to the doc and a PR checklist.

Use Glean to find the design doc for feature X. Compare it to the merged PRs
and tell me what was implemented differently and why.

Search for our API design RFC and check if the current endpoints match what was
approved. Flag any undocumented changes.
What it does:
  • Retrieves original design documents
  • Compares with current code implementation
  • Identifies undocumented changes
  • Suggests documentation updates

​
9. Generate Launch Notes

Automatically create release notes from Jira tickets and merged PRs. 
Use Glean to find all Jira tickets tagged for the Q3 release. Generate
launch notes that summarize new features, bug fixes, and breaking changes
with links to relevant documentation.

Create release notes from merged PRs in the last sprint. Use Glean to
group by feature, link to Jira tickets, and highlight customer impact.
What it does:
  • Aggregates tickets and PRs for a release
  • Groups changes by category
  • Generates user-facing descriptions
  • Links to detailed documentation

​
10. Documentation Generation

Create or update documentation from RFCs, code, and team knowledge. 
Draft a "QE MCP Server: URL Schemes & Auth" runbook using Glean to find the
RFC, design doc, and current code. Include validation steps and rollback
procedures. Format for Confluence.

Use Glean to generate API documentation for this endpoint based on the code,
design doc, and any existing examples.

Create an onboarding doc for this service. Use Glean to find setup
instructions, architecture docs, and team conventions.
What it does:
  • Synthesizes information from multiple sources
  • Generates structured documentation
  • Includes code examples and validation steps
  • Formats for your documentation platform

​
Best Practices

​
Use .cursorrules or Similar

Many MCP hosts support configuration files. Add Glean-specific instructions: 
When debugging errors, always search Glean for similar issues before proposing fixes.
When writing new code, check Glean for our style guides and existing patterns.
For PRs, use Glean to find related tickets and design docs to include in descriptions.

​
Be Specific About Timeframes

✅ "Search Glean for similar errors in the last 30 days"
✅ "Find PRs merged since the last release"
❌ "Find similar errors" (may return stale results)

​
Request Confidence Levels

If confidence is low, suggest the Slack channel or expert to ask instead of guessing.

​
Combine Tools

Use Glean to find the design doc, then analyze the code in this repository to
compare the implementation.

​
Troubleshooting

Assistant not using Glean?
  • Be explicit: “Use Glean to search for…”
  • Check that the MCP server is configured correctly
  • Verify you have the necessary connector permissions
Results not relevant?
  • Add more specific keywords or identifiers
  • Specify the data source (e.g., “in GitHub” or “in Slack”)
  • Narrow the timeframe
Missing context?
  • Check that required connectors are enabled
  • Verify indexing is up to date
  • Ensure you have permissions to the data sources
⌘I